Forum Discussion

DeanneDao's avatar
DeanneDao
Community Member
2 months ago

Crash or Frozen?

Hello! Is anyone experiencing crashing or "freezing" in Storyline 360 today?  This is happening when I insert a Character, or when I added a new State to a character.  I've checked for updates and ...
storyline 360
Laura_is_an_ID's avatar
Laura_is_an_ID
Community Member
2 months ago

I'm having issue with the code block today in Rise. Prob not connected, but possibly. 

I have had issue in the past when I have trouble with states and usually if I close the application and open it again, it helps the situation. 

Hope you're able to resolve the issue, sorry I couldn't offer more help.

 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 months ago

    Hi Laura_is_an_ID​!

    Sorry to hear you're having trouble with Code Blocks in Rise 360!

    We're happy to help troubleshoot. Do you mind sharing more details on the issue you're facing?

    Looking forward to hearing from you!

    • Laura_is_an_ID's avatar
      Laura_is_an_ID
      Community Member
      2 months ago

      I posted here on Friday🙂: Code Block Not Working Anymore? | Articulate - Community

      Full disclosure, the code does seem to function when I preview the course now.
      (I'm almost certain it didn't show in Preview mode on Friday).

      The dynamic view of the code in Edit mode would be helpful if I can get that back, though. : )

      • StevenBenassi's avatar
        StevenBenassi
        Staff
        2 months ago

        Hi Laura_is_an_ID​!

        Glad to hear your issue with Rise 360 Code Blocks was just a temporary hiccup!

        Currently, the Rise 360 Code Block does not support a dynamic, or live preview while editing. I understand having this level of functionality could improve your workflow. I've submitted this as a feature request on your behalf!

        We'll be sure to notify you if we release a future enhancement that helps.