Forum Discussion
Crashing constantly when trying to Preview or Publish - now missing audio and video
Project: A 50 slide PPT course, which includes a Quizmaker quiz and audio narration. It also includes 48 required ASL videos to accommodate our employees who are Deaf/HOH. As you can imagine, this m...
All PPTs had their respective PPTA files, and yes, I'm working on my C drive.
The problem seems to be resolved after I created a new PPT file and copied all the slide into it. Just slide content, no videos. I compared with 're-use', and it did not work. I just kept trying to republish while adding and checking elements. Either there was a problem with graphics, or with Smart Art. After I converted all smart art and icons to shapes, I was able to successfully republish the 'copy' test file, but not the 're-use'.
I re-recorded all the audio and exported them as a safety back-up. BTW, I tried to export a single audio file, per the instructions, but there is no 'File' tab visible when you have the 'Narration' dialog open - only a 'Record' tab. Also, when I exported all files as MP3 into a new folder, only 8 of 47 files processed and the progress window just disappeared. I tried again exporting as WAV into the same folder as the PPT file, and all the files successfully processed.
Republishing after redoing audio has been successful. Now I'm adding back the ASL videos, republishing after every 10 files to identify if there's anything else that is causing a problem. If I have any further crashes I'll update and have you look at the file.
As I've had trouble in the past, can you confirm if there is any file size threshold that will cause Presenter publishing problems?
