Forum Discussion

MinalMody-50313's avatar
MinalMody-50313
Community Member
3 years ago

Critical error whilst uploading to Cornerstone

Hi, I'm trying to upload an exported Rise 360 course (Scorm 1.2) to our Cornerstone LMS but it's raising a critical error as shown in the attached image. I have removed all duplicate fonts from within Themes and re-exported, but I am still getting the same error.

Any advice? 

  • Hi, Minal! If you're still getting stuck with this error, our Support Engineers would love to help. Simply open a case here, and attach your SCORM output file to that case form. We'll test it and let you know what we find! 

  • Thanks for the update, Minal. 

    If you're still running into any issues, just let us know! We're happy to help!

    Have a great day!