Cue Point Timing and Triggers

For the invisible shape to do nothing when it is clicked, don't use a trigger. Unless, of course, you want a hand cursor to appear even when not above a hotspot. Then you need to be sure the invisible shape is between the video and the hotspot. Then the trigger is "change state of invisible object to Normal when invisible object is clicked". 

Troubleshooting is just guessing without seeing the .story file. If you upload it, someone might be able to give you some guidance. Here are the best practices for uploading a .story file:

• Only include slides that are related to the problem.
• Be sure objects, layers, motion paths, and variables have meaningful names.
• If there is proprietary content, replace or delete it. For example, replace proprietary text with “ lorem ipsum” text.

I apologize I can't share the projects I am working on - they are all proprietary.

I was hoping someone could tell me what trigger they would use for the invisible box so that it does absolutely nothing and doesn't throw off the timing. If not, that's ok it works well enough as is.

Thank you - I appreciate this I will try this for future videos.

You're welcome. PIAWYC  (Pass it along when you can).