Forum Discussion
Custom Block - Images/Gifs not loading/appearing
Hello!
I am creating a custom block where the image/gif is on the left, the title and copy is on the right and below is an audio recording. I am running into issues where the content that I am upl...
Hi SNiepoth​!
Sorry to hear you're having trouble uploading media to Custom Blocks in Rise 360!
From the screenshot you've shared, it looks like you're working with a Mixed Media (Bio) Block. Using Google Chrome, I tested this Block on my end, but couldn't replicate the same behavior. All of my media elements previewed, and published as expected.
No worries! I'd like to connect you with our support engineers so they can work with you directly on this issue. I've opened a support case on your behalf and sent you an e-mail with steps on how to share your Rise 360 course with our team.
We can continue the conversation through your case to keep all information in one spot!