Custom Drag and Drop - How to Eliminate Snap to Center

Hi Ghislaine,

Thanks for reaching out! To help clarify, the bug we have reported currently is:

The action to return an item to the start point if dropped outside a correct drop target will not work if the drag item has an associated trigger.

It sounds like you may be experiencing something different from this, but I'd like our support engineers to take a look and see if they can lend a hand with your interaction! Can you share the troubled slide or file to your personal upload link here? 

Once they're done testing, they'll reach out with next steps!

Michael is an amazing guy.

Is the snap-to-centre bug still open? I've unticked the option and tried setting it to 'free' but the drops are still snapping to the centre. Thanks!

Hi Jennifer!

Thanks for reaching out! Sorry to hear you are having issues with your drag-and-drop items snapping to the center of your drop target! I'd be happy to help!

We are still actively monitoring a bug that causes the drag-and-drop feature to malfunction. However, a helpful first step would be to determine if your project file is being affected by the same one.

Would you be willing to share a screen recording of the behavior or a copy of your .story file for testing? You can attach it here in the discussion or privately through a support case. We'll delete it from our system once troubleshooting is complete!

Looking forward to hearing from you!

Thanks! I've shared the slide in a support ticket. 

Hi Jennifer!

Great call opening a support case. I see that you're working with our colleague Carlo. You're in great hands! 

We'll continue the conversation over in your support case. 

Have a great day, and happy developing! 🎉

Hello. I am also having a problem with snapping to center when I've done everything I can think of to have it remain where the learner actually drops it (free). I saw a post last week that suggested to right click on object and indicate Free, which oddly was not matching how I'd set it on the ribbon. So the right click solved my problem. On Friday I updated my SL360 and now neither the ribbon or right click are setting as Free, they're going to Center only. Any ETA on when the bug will be fixed?

Hi Sharon,

Thanks for reaching out and I'm sorry to hear that you're experiencing this issue! Currently, I don't have an update, but I'd be happy to take a closer look at your course if you're comfortable sharing it with our team. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.

Hello, I've run into the same issue - I want my drag items to return to the start position if it's placed incorrectly, but it doesn't work. Instead, it snaps to the incorrect target and changes its state to Drop Incorrect. I've tried to remove the states Drop Correct and Drop Incorrect but it didn't help.

Did you have any success resolving this issue? Could you advise me how to make it happen that once the drag item is dropped incorrectly it returns to the start point?

Thank you!