Forum Discussion
Customer Relations Management - Rise or Storyline
Hi All.
I have been given 12 videos and asked to have these available for on-demand training for internal staff.
The videos are step by step how to use the CRM - (for new starters.)
The plan is to use the videos as bite-size learning and have a knowledge checker after each video.
I need help in deciding whether I should use Rise or Storyline.
What do you think Rise or Storyline?
Thanks and I look forward to your thoughts and any examples you may have.
Martin
Hi Martin, I would recommend Rise for this, as the content will be compatible with more devices (mobile). Rise is fully responsive. Storyline scales content (including text size) depending on device size and is not suitable for mobile.
Consider:
- Will the activity be tracked or simply provided as a "use as needed" reference?
- Will the content be updated (often) to reflect CRM platform or version changes?
- Is the intention that these "bite-size" videos be available via a website or via an LMS?
Without knowing these decisions, it seems that your most efficient approach would be to use Rise, simply based on the "bite-sized" description.
