Forum Discussion
Customer Relations Management - Rise or Storyline
Hi All. I have been given 12 videos and asked to have these available for on-demand training for internal staff. The videos are step by step how to use the CRM - (for new starters.) The plan is to...
Consider:
- Will the activity be tracked or simply provided as a "use as needed" reference?
- Will the content be updated (often) to reflect CRM platform or version changes?
- Is the intention that these "bite-size" videos be available via a website or via an LMS?
Without knowing these decisions, it seems that your most efficient approach would be to use Rise, simply based on the "bite-sized" description.
