Delaying item drop states in a Drag & Drop interaction

Hi Andrew! I looked at Brenda's case to understand what was going on, and this issue has been reported by multiple users and is being looked at by our QA Department.  We understand that it is not functioning as it should, and the suggested work around is to use the default submit when an issue occurs such as this.  Hope this helps and have a great day!

Hello, has anyone found a solution for this? I'm having the exact same problem - the "delay item drop states until interaction is submitted" is not working at all. It'd be great to hear if a solution has been found. Many thanks!

Hi Ana,

I looked at the issue that was previously reported to our QA team, and it's something they're still investigating. It seems that it's only connected to using the custom submit button instead of using the built in player button. I'll let them know in the report that there is another user experiencing the issue and if we have any updates to share, we'll be sure to post them here in the thread.

Hi Ashley! Sure, thanks very much. Our slides all have customised buttons (the wonders of customisation!) and so it'd be great if this trigger could work on both default and customised Submit buttons. Many thanks and looking forward to hearing about any updates regarding this issue.

Certainly will keep you posted Ana!

Hi Ashley

I'm having the same problem without even using customised buttons and relying only on the submit button. I have a drag and drop scenario where the user drags ingredients from different shelves in to a pot. A different layer is shown dependant on the combination. The problem is, the interaction is being processed before the user has finished dragging and dropping. Is there a work around for this?

Hi Daniel and welcome to Heroes!

Are you changing the state of your drag and drop items? Have you enabled the option to delay feedback until submitted from within the "Edit Drag and Drop" window? If you're still experiencing some odd behavior after checking into that could you share your .story file here with us so that we could take a look at it?

Hello Folks,

I am having the same problem that Brenda Heilman experienced over 2 years ago, using Storyline 1. I have no triggers on the drop items. I've chosen to delay the item drop states until the interaction is submitted and, like the others, I'm using a custom Submit button. As this issue was raised such a long time ago, I'm guessing it's just not possible for your developers to fix it? If so, I'll change the way that the interaction works. If you could let me know that'd be great.

Many thanks,

Peter

Hi Peter,

Yes, I see that this issue is still with our team in regards to Storyline 1. I don't have any further information to share - but since you need this functionality going forward I'd agree that it may be best to look at changing the way you're using this interaction. 

Hi Ashley,

Thanks for getting back to me. I'll make the change

Regards,

Peter