Forum Discussion
Deleted animations still playing
Hi,
I am building a Storyline course via an imported PPT. I have deleted animations off of some slides and they are still playing-even though I'm showing no animations. There is not a transition on the slide either. Any help would be appreciated:)
If you can upload the .story file I might be able to help you on this. I have had the same issue and had to delete and add some stuff.
Can I send it privately?
Hi Jennifer!
I see that Eric has been helping you, but I just wanted to pop in and share this link you can use to upload your .story file privately.
Our support engineers would be happy to take a closer look and see what could be causing your deleted animations to still play on your course.
Thanks, I'm not sure if the emailed version went through to Eric, so I submitted here. Thanks!
Jennifer Mier| National Sales Training Manager
OBAGI Medical
9950 Woodloch Forest Dr., Suite 1400
The Woodlands, TX 77380-4251
jenniferm@obagi.com
Mobile 904.891.8586
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You can send me your file to this email address, and I will look at to see if I can remove the animation. I’ll send you back a file to check. When you say it’s good, I’ll delete all records of it.
Best regards / 敬具 / Cordiales saludos / Cordialement,
Eric Schaffer
Service Support and
Training Representative
Customer Support Division - Training Department Yanmar America Corporation5889 Old Alabama Road
Acworth, GA 30102
Tel: 770-877-6236
Cell: 770-608-8391
ericI don't see it anywhere in my mail.
Good luck
It may have been too large a file to send...I did upload it to the site via the link that was sent too.
Jennifer Mier| National Sales Training Manager
OBAGI Medical
9950 Woodloch Forest Dr., Suite 1400
The Woodlands, TX 77380-4251
jenniferm@obagi.com
Mobile 904.891.8586
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IS it just that the items are still spread out on the timeline?
What do you mean by "items that are spread on the timeline?"
Specifically, I have removed animations from slides 1.5/1.11/1.12 and they still show in preview mode.
Jennifer Mier| National Sales Training Manager
OBAGI Medical
9950 Woodloch Forest Dr., Suite 1400
The Woodlands, TX 77380-4251
jenniferm@obagi.com
Mobile 904.891.8586
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Hi Jennifer if you import animations from the timeline they are also aligned on a timeline (look below the slide for the timeline tab) at 5 second intervals, you will need to drag these back to the start, without seeing the slides it is difficult to work out what you are seeing but this is the most likely.
That was exactly it! Thanks! I learned something new today😊
Jennifer Mier| National Sales Training Manager
OBAGI Medical
jenniferm@obagi.com
Mobile 904.891.8586
