Forum Discussion
Disable Mouse Click Sound?
I'm having problems searching the forums, so I hope I'm not asking a redundant question here, but is there any way to disable the noise that Storyline inserts when you do a screen cast and have it record mouse movements. There doesn't seem to be a way to do this. Thank you!
Hi Rachel!
It's hard to tell what you were utilizing here. I see the issue in what you shared and I do not get the option to format the mouse either.
If I insert a screen recording as a Step-by-Step Try Mode, then I do not get a mouse cursor and if I insert it as a Step-by-Step with view mode, then I do get the mouse cursor that I can edit as long as there is editable action.
Do you see the option on other slides in your presentation?
Hi Leslie,
Yes, this is what I found too. I guess the problem is, I am using the Step-by-Step Try Mode. So, I guess there isn't an option of turning off the mouse clicks in that mode?I chose the step-by-step try mode because I want users to click the steps to move forward, not just watch as the video progresses. Is that what that mode is for? Is there a better way to accomplish this: have the user click the steps to move forward, but take out the mouse click sounds?
Thanks for your help,
Rachel
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Hi Rachel! I do think that how you are entering this information is your best way.
You should be able to format the mouse cursor that you add to your slides. The 'Clicks' is what controls the sound as shown below:
I'm having a different FRUSTRATING issue. I have configured the mouse to Single click and to show the click effect. It does double on both audio and visual. In my demonstration, I've needed to to double-click and got the effect to work fine. but on many of the slides that I want a single click, I'm getting double and I can't seem to fix it. Anyone have any ideas for correcting this?
Hi Stephanie. Happy to help find a fix!
First, I'm having trouble recreating the double experience in Storyline 360 Update 39:
- Check out this quick recording of my test in Chrome 81
- Here's a link to the published Review 360 output
Do you see this problem in Storyline, in the published output, or both? Also, what version of Storyline are you using?
Hello to the wonderful helping community!
I'm developing a Try-me version of the simulation and I don't see a mouse cursor in the timeline. Is there a way to disable it for try-me versions too? I've inserted the file in a step-by-step mode.
Attaching a screenshot for better clarity!
Thanks,
Riya
Hi, Riya.
Thank you for reaching out!
Since the mouse cursor is only inserted automatically in View Mode, there is no way to adjust the click sound. You can, however, manually add a mouse cursor to any slide. Take a look at the following article:
I hope this helps!
Out if interest is there no way to set this up before you do the recording? So an option you select/deselect at the time you are doing the actual recording.
Hi Leanne,
The mouse movements are automatically recorded, which creates the screen recording.
You can choose if these display when you insert the recordings:
Thanks. However generally we want to insert the mouse movements but without the sound effect. So I was wondering if we could select the format of the mouse recording before doing the actual recording instead of having to format the mouse recording on each slide to remove the sound effect.
I appreciate the clarification, Leanne. This is not a feature at this time, but we do have an open feature request for more control over default mouse settings. I've added this conversation and your thoughts as we continue to track this request.
I wanted to share some information about how we manage these feature requests, which may be helpful.
I'm having the same issue in Try Mode. When I click Mouse, the only option I receive is to change the cursor. I can't get to Format at all. I also tried to get to it on other screens with not much luck.
