Forum Discussion
Disable/hide the completion status in Rise
hi, i am using Rise as a performance support portal for FAQs, videos, announcements etc? therefore i do not need the completion status displayed.
Is there a way to turn it off? thanks
JT
Having the ability to disable the checkmarks is critical to avoid confusing learners. When we publish our project to the LMS, the checkmarks and completion status only apply to the active session. Our learners move in and out of the course as they have time to complete it and are frustrated when they return to the course and the checkmarks have disappeared and the completion status is 0%. This results in increased calls and inquiries to our LMS team. The only fix we have come up with is to insert a message on the course visual to alert the learners to the fact that once they exit, the completion status and check marks won't be saved.
Hi Barb,
While the checkmarks don't remain active when learners revist the course, the completion status should be saved.
If the completion status isn't being saved on your LMS, I would try uploading your course to SCORM Cloud to see if you experience the same behavior.
That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
In the meantime, if there's anything else I can do to help, please let me know!
