Forum Discussion
Renz_Sevilla
4 years agoStaff
Hi Gerry! Thanks for reaching out! Rise.com has no control over the player on a mobile device, however, if "allow forward seeking" is off, even though you can seek and scrub forward it will instead jump back to where you left off and play from there.
If the video is actually jumping forward, please record the issue and provide the iOS version and mobile device version. Then, please share these details in a case with us here and we'll investigate further!