Forum Discussion
Does anyone else find Rise is slow these days?
Hi Everyone!
I’m happy to share that we just released a new update for Rise 360!
This update fixes the issue that was causing slowdowns while authoring course content. There’s nothing to install for web-based apps. New features and fixes are immediately available!
If you’re still experiencing slowdowns, first please ensure any browser plugins have been disabled. Also, when working with large scale courses, some slowdowns are expected. To remedy that, we suggest breaking larger courses down into smaller pieces.
If you have questions about this update, or the issue you reported, please connect with our team through a support case.
Thank you!
I typically work in Rise for about 4 hours a day, so I'm very familiar with average Rise response times. However, I have not worked in Rise for about 2 weeks. Today I spent the entire day editing in Rise, and found that editing is 40 - 50% slower than usual. Using the Block Library Menu, and inserting new blocks, is very slow. Good luck inserting a block from the block library.
I thought it may be a time of day issue, but came back much later to check, and local time is now 9:15 PM and it's no better. Sadly for me and some others it seems, the Rise slowness issue is certainly NOT resolved. Based in Western Canada if that helps.
Hello KarlMuller,
I hope that you are having a great start to your week! Our team has made some improvements, and we're checking to see if you are still experiencing slow response time when authoring in Rise 360. Do you notice any change?
If you are still encountering this, it would be helpful to see a screen recording of your experience.
We appreciate your feedback!