Forum Discussion

KharenLuciano's avatar
KharenLuciano
Community Member
11 days ago

Does Rise have glitch lately?

Hi. I'm experiencing glitch in Rise360. The lesson page keeps on crashing and I cannot do anything about it, even deleting the course would take long and will just show "processing". Help :(

1 Reply

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    11 days ago

    Hi KharenLuciano​,

    Sorry to hear that you're experiencing erratic behavior when authoring in Rise.

    I haven't seen any recent reports of this issue. The environment is stable and responsive when testing on my end, in Google Chrome. Sometimes hiccups like these can be resolved by clearing your browser's cache, since Rise is a browser-based application.

    If that doesn't do the trick, can you confirm if the same behavior occurs across multiple supported browsers?

    Looking forward to hearing from you!