Forum Discussion

DouglasHarri142's avatar
DouglasHarri142
Community Member
9 days ago

Double/nested heading tags in Rise

In a few recent Rise builds (created between June and August 2026) we've encountered headings established through Heading, Subheading, Paragraph and heading, and Paragraph and subheading blocks that have two heading tags, one nested within the other. E.g., <h3><div><div><h2><span>heading text</span></h2></div></div></h3> (see also attached screenshot).

We have not been able to diagnose why this is occurring and haven't been able to purposefully replicate it yet, beyond copying an "infected" heading and pasting it elsewhere, which spreads the issue. It only seems to involve <h2> and <h3> tags. So far, we've seen <h2><h2></h2></2>, <h3><h2></h2></h3>, and <h2><h3></h3></h2>. I don't recall encountering <h3><h3></h3></h3> or any other heading levels.

We've been able to remedy the issue by just recreating those blocks from scratch or using paragraph blocks in which we manually assign headings.

Sharing just to see if anyone else is encountering this..?

4 Replies

  • DShaw's avatar
    DShaw
    Community Member

    Pretty sure your issue relates to this:

    Updates to the Rise Text Editor | E-Learning Heroes

    In your code the wrapper div carries the classes tiptap-editor, rise-tiptap and ProseMirror, which are Tiptap/ProseMirror’s fingerprints, sitting alongside fr-view, which is Froala’s stylesheet. None the less looks like a bug worth reporting…

     

    • PhilFoss's avatar
      PhilFoss
      Community Member

      Gotta love DShaw​ 's overly complex explanations for things. He might be an AI bot...

      • DShaw's avatar
        DShaw
        Community Member

        I thought about making a 10 minute YouTube video on such a trivial matter but thought I'd leave that to the "experts" 😉

        I dropped my house key inside a hollow plastic tube, but the tube is too narrow for my hand. How can I get the key out without cutting or breaking the tube?

  • Hi DouglasHarri142​,

    It sounds like certain Text Blocks in Rise are unexpectedly generating nested heading tags.

    Great to see that DShaw​ has been helping you. I'd like our support engineers to have a closer look at this behavior, so I've opened a support case on your behalf. Also, I've sent you an email with steps on how you can share a copy of your affected Rise course with our team.

    We can continue the conversation through your case!