Forum Discussion
Downloading Media Content Library 360
I'm wondering if there is a way to make the items in the media content library 360 a downloadable asset when we install the software we purchased. In other words, can we find a way to make it availa...
Good Morning,
This is an update to my issue with downloading from the media content library.
I continue to get the error.
The CCB is asking about STIGS for ARTICULATE 360 (Security Technical Implementation Guides). Is this something you can provide?
Also, according to the CCB "All these site should be accessible to you according to the CCB none are blocked :*.articulate.com, *.reach360.com, articulateusercontent.com, *.pexels.com, *.pixabay.com,
*.unsplash.com, *.thenounproject.com, *.vimeo.com, *.vimeocdn.com
So, please provide STIG information and I'll pass it along.
Thanks,
Peg
Hello Margaret,
Happy to help!
There's a possibility that your computer is still unable to reach the endpoints necessary to allow Content Library 360 to properly display content. Would you mind doing a quick connectivity test to the endpoints to see if you are able to connect? This video shows you how.
Just to recap, the steps to test are:
- Open the command prompt on your computer
- Type 'ping' followed by the address that you want to test
You should see the command prompt respond with "Reply from..." indicating that the connection is successful.
If you do not see this prompt, please reach out to your IT staff to let them know that you are still unable to connect to the endpoints. If you do get a response, please open a case with our support team here for further assistance.
Good Morning,
I am able to ping all but 2 of the URLs. See attached file.
Please advise on the next step.
Thank you,
V/r,
Peg
Margaret Garguilo
Instructional Systems Specialist, HR
U.S. Army HQ TRADOC G-1/4
Civilian Human Resources Directorate (ATBO-C)
https://www.tradoc.army.mil/civilian-hr/Remote: 240-422-7021
