Forum Discussion

DougThompson's avatar
DougThompson
Community Member
7 years ago

Downloading Rise course for backup

Is there an option to download a Rise course to my computer and then upload it again to Rise in the future for editing? I am uncomfortable with the idea that I cannot keep a backup of my files. (I see there are some old discussions on this idea from about a year ago, and at the time there was no way to do this. But I'm curious what enhancements have been made in the past year.)

  • Hello everyone, 🎉

    I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:

     

    There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.

  • We can only agree with the others. A data backup of our own course should be a core functionality. We now have so many courses online and lose track of versions, changes etc. We would like to sort that better and also put it in folders and not see everything all the time.

  • LauraTown's avatar
    LauraTown
    Community Member

    Yes, this is a dealbreaker for my company. We will no longer use Rise unless this is fixed.

  • Is there a way to get a history of the lesson? 

    Sometimes if a change is made, there is no UNDO, and it is unproductive to have to add it all back again.

    Unless there is an undo that I am not aware of. I tried using CTRL+Z but it didn't work. 

    • AlyssaGomez's avatar
      AlyssaGomez
      Staff

      Hi Jonathan!

      Command + Z (Mac) and Control + Z (Windows) will undo text edits and text formatting, but it will not bring back a deleted block. Right now, Rise doesn't have a version history feature. 

      If you delete a block, you'll see an Undo button at the bottom of the screen for several seconds. If you no longer see that button, you'll want to recreate the block again. 

  • LonGoldstein's avatar
    LonGoldstein
    Community Member

    Adding another voice here requesting the ability to download archival source files for Rise courses. As someone above mentioned, these could of course be in a proprietary format that would require a Rise 360 subscription in order to re-upload and edit on the Rise site at a future date. In this way, you could still require that people have an active subscription to make any future updates.

    With this current approach, as a freelance designer/developer it is a bit of a hard sell to a client organization to develop in Rise. In order to be able to make updates to a course I create for them, they will need to maintain an uninterrupted subscription until some unknown date (probably longer than 6 months) when may have to make updates. In the absence of this uninterrupted subscription, their content is not updatable, and would have to be rebuilt from scratch. (Alternatively, the client would depend on me the contractor to maintain my uninterrupted subscription, which could be a headache if Articulate development is not the only thing I do.)

    I have to say, one could easily interpret this as a marketing strategy to maintain subscription numbers...and if so, it may work on large corporations with in-house training departments and/or flush training budgets. But it could certainly backfire and reduce the appeal of an otherwise very slick product! 

    Thanks,

    Lon 

  • JohnHeffner's avatar
    JohnHeffner
    Community Member

    So I work in the DOD contracting world. There is a now huge market for elearning course authoring software such as Articulate Rise.  But I have to agree with previous posts- not having the ability to store a local archive copy is quite a downside.  As Lon stated- having it in an Articulate propriety format seems fair to Articulate and fair to the consumer.

  • ValentinPotra's avatar
    ValentinPotra
    Community Member

    For what it's worth, we at Pearson also would like a feature to back up our courses locally.

    • JohnHeffner's avatar
      JohnHeffner
      Community Member

      Ms Potra
      Thanks for adding your voice to this concern.
      Best,
      John Heffner

  • I'm adding myself to this thread because we have a need to keep a copy of a course so the next time it needs to be updated, anyone in our unit could do it.  The link about making a copy of a course above was helpful.  I'm not seeing the same thing for question banks.  How can I either assign a question bank to someone else or send a copy to someone else?

  • Also want to add my voice since I'm currently working on a project that operates on a three+-year life cycle, with two+ years of dormancy in between. Currently, we are required to pay a license fee even during the inactive periods when we are not actively working on our projects. Despite the lack of project activity, the licensing fee remains obligatory, posing a financial commitment that persists throughout the entire three-year duration. At present, we are exploring alternatives and considering abandoning Rise. However, in an ideal scenario, we would prefer to remain loyal to Rise. Having the ability to retain ownership of our documents during the dormant period and reintegrate everything upon reactivation would be ideal. Alternatively, a dormancy fee could also be a viable option.

  • Hello everyone, 🎉

    I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:

     

    There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.

    • LonGoldstein-52's avatar
      LonGoldstein-52
      Community Member

      Hello Eric, 

      This does sound like a handy feature. It sounds like it is incremental backups while you are working on a project. However, could you please explain how it addresses the issue raised in this thread? 

      Just to remind you, the issue is that you must maintain a a paid subscription in perpetuity if you wish to access your course source files in the future. The last I heard, all courses on the Rise server will be deleted within a year or so after an account expires. And as far as I understand, there is still no way to download your source authoring files… I'm not talking about pictures of the pages or word documents or a PDF or anything like that. I'm talking about the source files of your content of your course that you created. You will lose access to the ability to edit/update/maintain your course if you do not maintain a subscription to Rise. You can't even download a backup, and then resubscribe at a later time if the course needs to edited.

      Please tell me if I got that right. And please explain if this new feature changes that situation.

      Thank you and have a great day!