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MeredithSing444's avatar
MeredithSing444
Community Member
10 months ago

Editing Closed Captioning when using player topbar tab

Hi Everyone! This is a first for me...my client uses a file in the Classic format and has asked for edits to the closed caption. But, the closed captioning is not attached to the audio file as I am used to seeing it. Closed captions come from the Closed Caption option in the Topbar Right features in Player Tabs settings. How do I access that content? I have searched and searched!

  • Hello Sheri,

    Thanks for reaching out! Looking at Meredith's screenshot, it seems that the "Closed Captions" link was added as a custom tab and displayed in the Topbar.

    If you see a different scenario on your end, feel free to share your Storyline project here or privately in a support case, and we'd be happy to look into it for you. We'll delete it when we're done testing.