eLearning Epiphanies Newsletter

Hi Sonia!

Yes, we did take a short break from sending out the Epiphanies newsletter! We resumed the newsletters last week. Do you mind confirming that it's not in your SPAM folder?

We'll be happy to send over the newsletter if you haven't received it!

I haven't been getting mine either since we changed over to Gmail. Is there a place I can sign up again?

Hi Nicky,

You can re-sign up for the Epiphanies newsletter by following these steps:

1. Log into your Account Management.
2. Click on the Your Profile section.
3. Select Manage next to your Email Preferences.

As Lauren suggested, you may also want to check your spam/junk folder to see if it's getting filtered!

Greetings, Sonia!

Thanks for this additional insight, and I'm sorry to hear that the newsletters are still not appearing. 

Our marketing team confirmed that the email tied to your E-Learning Heroes profile is subscribed for weekly Epiphanies, and I found the related support case you opened. I looped in Robert—who you worked with from our team—in case we need to communicate directly.

As a next step, could your IT staff add epiphanies@elearningheroes.com to your allowlist?

I would like to subscribe to the newsletter. 

Hi Marie,

I'm happy to update the subscription for your account here in E-Learning Heroes (looks to be a work email address). Could you let me know how often you'd like to receive Epiphanies (weekly or monthly)? I'll let you know as soon as we've confirmed your subscription. Feel free to let us know here or connect with our Support Team. 

Thanks! 

Hi Lindsey! Hope that you are enjoying the E-Learning Heroes Community! ✨

You can manage your email preferences here. Once you submit that form, you'll stay up to date on Articulate product updates, receive helpful resources, and get the latest event information.

Have a great day!

Arrrggghhh, I have stopped receiving the eLearning Heroes emails again. Are they still being produced and distributed? I have made contact with our organisation's IT department, and they have indicated that no emails seem to have hit the service from @elearningheroes.com for quite some time. I had added epiphanies@elearningheroes.com to my list of safes enders.

Hi Sonia, 

Thanks for the update on what you're seeing in your email. We want to be sure you have inspiration coming your way. Happy to help!

Please follow these steps:

1. Please fill out this form with your email and preferences for marketing emails.
   • As Kelly mentioned earlier, go ahead and click on "Save Preferences" at the bottom of the page when you're finished.
2. Then, go ahead and click on this form and insert your email along with your preferences again for either weekly or monthly emails. 
   • Same as the other form, please click on "Save Preferences" at the bottom of the page.

Once you've completed filling out both forms, you should be all set to be receiving emails again!

If you have any other questions or difficulty seeing these emails, just let us know.

Have a great start to your day, Sonia!