Forum Discussion

DonVanderloo's avatar
DonVanderloo
Community Member
2 years ago

Embed Vimeo Video

I've embedded dozens of Vimeo videos into Rise courses without issue, but am just these past couple days having this happen (see attachment). I haven't changed any export settings in Vimeo, and used the same process to embed two problem videos yesterday and today that I've used all along. Preceding the video illustrated in the attachment, I had embedded 10 other videos in the same course just fine. This morning I opened another, separate, course to preview a video that I'd updated on Vimeo this morning that displayed fine in Rise yesterday and get this same errant display. FYI - The 'typical' video that I embed shows the prescribed Vimeo thumbnail and not this text. Does anyone have any ideas?

Rise 360
  • DonVanderloo's avatar
    DonVanderloo
    Community Member
    2 years ago

    I found a workaround that doesn't really make sense, but seems to be working.

    Up until now, I've embedded my videos using Vimeo's player code: https://player.vimeo.com/video/xxxxxxx?h=yyyyyyy. The "?h=" is something that they just started about a year and a half ago, or at least that's when I noticed it. A typical Vimeo player code is: https://player.vimeo.com/video/xxxxxxx/yyyyyyy (notice the forward slash where the ?h= is in the previous URL exemplified.

    As an experiment, I reverted back to the 'forward slash solution' and it worked. Odd thing is that other videos that I've embedded in Rise over the past six months have the ?h= and play and display fine.

     

    • AngeloCruz's avatar
      AngeloCruz
      Staff
      2 years ago

      Hi Don! I tried a couple of Vimeo videos and I'm also seeing the "?h=" from the embed code. However, mine is just playing just fine. If I change that to a forward slash, the embed code no longer works.

      Would you mind sharing the complete code for the video you are trying to embed? I just wanted to run a quick test on my end as well as compare it with the ones I used. 

      Have you reached out to Vimeo support about this? I'm curious to know if they have a possible solution to the issue you are encountering.

      • MattSustaita-5f's avatar
        MattSustaita-5f
        Community Member
        2 years ago

        Thanks for the response! It appears it was a user error. We had some handoffs to newer folks on the team. Thanks for the response, it seems to be working just fine.

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Great to hear things are working well on your end, Matt! 

    If any other questions or discoveries come up in the future, feel free to share them here in the E-Learning Heroes Community!

    Have a great day, and happy developing! ✨

Related Content