Forum Discussion
Embedded mp4 videos published as SCORM and uploaded to LMS (Litmos) not playing
I've tried a variety of iterations of embedded videos in test projects which have been published/uploaded as modules in Litmos. I cannot get the videos to play in the LMS (they preview just fine in ...
Module with static video publishing also failed. See attachment.
this "static" error log is "adaptive" video (.../stream_1.m3u -> "adaptive video")
check, if you has tested the correct version
this error with "adaptive" video normal - some/many (?) LMS don't support hls streaming video
Hi Ryan, the errors we are seeing here appear to be from adaptive video too as there are files with an extension *.m3u8 which suggests streaming.
The reason the video isn't working is because of Cross Origin Resources not being allowed. Part of the process of loading the adaptive video is to request a file via xhr, which, by default, is not allowed between two separate domains (including subdomains) or protocols (http vs https). There are configuration changes that can be made on the server to support CORS, but I'm curious as to why, if the video is imported into the Storyline file, the Storyline content and video are on separate domains when the content requests the video.
Requesting *.m3u8 files from here: https://d16smq18f8amlc.cloudfront.net
Published content is hosted here: https://waterwaygaswash.litmos.com
Can you think of a reason why there are two domains involved?
Your LMS provider, Litmos, may be able to help you out with configuring this: https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS
As "static" does not use xhr to load the videos, this should resolve your issue.
