Forum Discussion
SueRoss
5 years agoCommunity Member
Embedded videos in Rise 360 not playing full screen in LMS
I know that this topic has been raised before, but I'm not sure if there is a solution for it. I have created a course in Rise 360 in which there are 2 embedded videos. There is a full screen icon o...
AyyappaMuttaiah
2 years agoCommunity Member
Hi There,
Has Matthew Mehalic issue been addressed? we are also facing the same issue in Successfactors LMS. Please let us know if there is a solution to this?
regards,
Ayyappa
- hazelB2 years agoStaff
HI Ayyappa!
He didn't get back to us after our last reply. Kindly open a support case with us so that you can work directly with a technical support engineer.
It would help if you could include the following information when you open a support case with us:
-Upload a screen recording of how you are the course as a course object and as course content and what it looks like on your end when the video shows up.
-Please test if the issue is happening on a single-lesson Rise course with a video. Is the issue also happening on all browsers or only on a specific one?