Forum Discussion
SueRoss
5 years agoCommunity Member
Embedded videos in Rise 360 not playing full screen in LMS
I know that this topic has been raised before, but I'm not sure if there is a solution for it. I have created a course in Rise 360 in which there are 2 embedded videos. There is a full screen icon o...
AyyappaMuttaiah
Community Member
Hi There,
Has Matthew Mehalic issue been addressed? we are also facing the same issue in Successfactors LMS. Please let us know if there is a solution to this?
regards,
Ayyappa
hazelB
2 years agoStaff
HI Ayyappa!
He didn't get back to us after our last reply. Kindly open a support case with us so that you can work directly with a technical support engineer.
It would help if you could include the following information when you open a support case with us:
-Upload a screen recording of how you are the course as a course object and as course content and what it looks like on your end when the video shows up.
-Please test if the issue is happening on a single-lesson Rise course with a video. Is the issue also happening on all browsers or only on a specific one?