Forum Discussion
Embedded videos in Rise 360 not playing full screen in LMS
I know that this topic has been raised before, but I'm not sure if there is a solution for it. I have created a course in Rise 360 in which there are 2 embedded videos. There is a full screen icon on the playbar which when I use in Preview mode opens the video in full screen. However, when clicking on the icon in the course on the LMS (SCORM 1.2) it does nothing. This is causing problems for people trying to view the videos. Is this a Rise, LMS, browser (IE11/Firefox) issue or a combo of all 3?
Thanks for any help - even if it's definite confirmation that it's not possible.
27 Replies
So glad you got it sorted out, Maryjo! By the way, replying via email includes your signature with contact information in the public forum. Feel free to edit your reply here!
Hi,
I am having the same issue. The full-screen option works in preview but not when uploaded to LMS. I tried both launching in frameset and in new window. The behavior is the same. The picture-in-picture icon is working but not the full-screen icon.
We use ScormCloud and the full-screen icon is grayed out when previewed in ScormCloud also.
Hi there, Maryjo. Have a look at my SCORM Cloud settings in this quick Peek 360 screencast. I set both SCO Launch Type and Player Launch Type to "New Window." I also had the course open in a new window in a Moodle environment, and the video was able to use the full screen option.
Is SCORM Cloud your testing environment, or is it your main system? Let us know if you're using another LMS -- there may be another launch setting we're missing. Thanks!
That fixed it! It only works when I have both set to New Window. Thank you!
Hi there, Sue. We are tracking an issue where videos in courses that are hosted in an LMS within the same LMS browser window are not launching full screen. I'll keep you updated on any changes we make to that behavior.
In the meantime, are you able to launch your course in a new window from your LMS? Many LMSs have a launch behavior setting that you can toggle from frameset (same window) to new window.
Hi Crystal
Is there an update on this issue? When launching the course in a new window through the LMS setting, there are no issues with videos launching full screen. But the issue persists within the same window. It's been a year, so wondering if there is a new setting that helps sort out this issue!
Gopal
Hi Gopal! Thanks for following up! No update for this issue yet, the workaround for now, is to keep the courses launching in a new window. If we have an update for you or any news, we'll share it here.
