Forum Discussion

StephanieTolliv's avatar
StephanieTolliv
Community Member
4 months ago

Embedded (youtube) videos breaking when published to "web"

I am creating a presentation in Storyline with embedded videos from YouTube.

In the Review360 publishing of the presentation, the videos can be played when you click on them.

When I publish to Web (and then uploaded onto a SharePoint site) the videos automatically download to your computer, and they will not load/play in the actual presentation.

Any idea what I should do? I have had this work just fine when using Rise360, only issue I'm having is with Storyline360.

storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    4 months ago

    Hi Stephanie!

    Sorry to hear you've run into this setback!

    I'm not too familiar with SharePoint and how they handle YouTube playback, but it's worth testing how your Web package plays outside of SharePoint. Amazon S3 offers free hosting with generous usage limits. If your videos play as expected when testing there, it would be helpful to dig deeper into what's occurring on the SharePoint side of things.

    I'll also open the floor to other SharePoint users, who may be able to share additional insight with you!

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