I'm using Engage 360 and want to format text on a slide. None of the line spacing options work. The box appears to take the changes that I want to make but when I select OK, nothing changes.
Am I doing something wrong?
Hello, Ann. Thanks for writing in!
If a feature in an app doesn't work correctly, I typically recommend a simple repair. Here are the steps for Studio 360:
If that doesn't fix the formatting snag, could you share an affected .intr file with us? Simply use this upload link. We're eager to find what's causing this!
I have the same problem and reinstalling didn't fix it. After reinstalling, I created a new Folders interaction and added two lines of text. None of the options in the paragraph dialog box work. I can select anything I want in the dialog, but when I click OK, nothing changes. When I reopen the dialog, all the changes I made are gone. I tried placing my cursor in the middle of the line, selecting the entire line, selecting multiple lines, placing my cursor at the beginning of the line, and placing my cursor at the end of the line. No difference.
Since this is a brand new file created immediately after a reinstall, I don't think it's a file problem. The Paragraph dialog doesn't work in any of my interaction files, old or new, of any type. But I attached the sample .intr as you requested of the original poster.
Hello InfoPros 1!
I am happy to help! It sounds like you can't edit the text in your Engage interaction. I've opened your file in Engage 360 and was able to make changes to the text. Here's a 30-second look at my test.
If you've imported an Engage 360 interaction in Presenter 360 or Storyline 360, then you can only make changes to interaction in Engage 360.
Please let me know if you need additional help!
Hi there,
Those text edit functions work fine. You need to go into the paragraph edit section (see image).
[cid:image001.png@01D77266.613DF500]
If you go into that section and change the spacing, nothing happens.
Regards,
Ann
[cid:image001.png@01D697D0.9DE99110]
Ann Slaunwhite, LIT
Library Technician
Hugh Bell Service Centre, Nova Scotia Hospital
298 Pleasant Street, Rm 200
Dartmouth, NS B2Y 3S1
* ann.slaunwhite@nshealth.ca
* library.nshealth.ca
Hi there,
Those text edit functions work fine. You need to go into the paragraph edit section (see image).
If you go into that section and change the spacing, nothing happens.
Regards,
Hi Ann,
Thanks for sharing the image, along with a further explanation of what you are experiencing.
Here's what I see when editing text:
Do you see this in all courses or just a specific one?
I see that Katie shared the repair solution with you above. Since then, we've had an update, so I'm curious what version of Engage 360 you're currently using. We are currently on Build 4.27.25041.0.
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Hi Leslie,
You need to click on Line Spacing Options. Please see attached.
Got it! Thanks, Ann.
Yes, I see the same behavior when I follow your instructions. This issue has been reported to our team, and I've added this conversation to our report.
Thanks Leslie!
