Forum Discussion
MicaOli
10 years agoCommunity Member
Error 80070643
I am currently trying to install Storyline 2 Update 6, but I doens't let me finish. When the installation seems close to complete, the bar moves a bit to the left, then continues loading a bit and r...
JackDrolet
8 years agoCommunity Member
I had the same problem and Articulate Support sent me the tips below. The Microsoft Fix It tool is what finally got it to work.
Since Storyline 2 is not installing on your computer, please follow the troubleshooting steps in this article to fix unexpected or erratic behavior in Articulate Storyline 2:
https://www.articulate.com/support/article/unexpected-or-erratic-behavior-in-articulate-storyline-2
You can skip the part where you are being prompted to uninstall Storyline 2. Please ensure that you are using a user account that has full admin privilege and to temporarily disable UAC.
If the issue still persist, please download and run Microsoft Fix It which can be downloaded here:
After running Microsoft Fix It, please reinstall Storyline 2.