Forum Discussion
Error from recent IE11 Update Issues
Hi team,
I work for an organisation who uses an IE11 based LMS. When we received news of the communication regarding the end of support for IE11, we contacted your team who advised that if we publ...
your first error (install)
did you send articulate support your installation log files?
you can find them
C:\ProgramData\Articulate\360\Logs
for every installation there are 3 files "Storyline_Stable_Install ..."
your second problem (publish)
you have problem while publish an image - probably a SVG
articulate uses ImageMagick to optimize images while publishing and this triggers an error
(but why they want to optimize a svg?)
there was a change with version "April 20, 2022 (Build 3.63.27628.0)"
Fixed: We improved how Storyline 360 handles images during import and in the published output, resulting in crisper images.
there where some changes while export SVG with this version - some old projects are not compatible anymore (-> support case 03199180 - not solved)
