Forum Discussion
Error in Rise: Your Course Has Been Updated by a Collaborator...
I am getting an error message when trying to edit anything in a Rise course: Your Course Has Been Updated by a Collaborator and is Out of Date. Please refresh and add your change again.
I am not the original owner, but I was added as one and other added owners are not having this issue.
Tried: restarting course, Rise, the unit, purged web cache. Same over a 12 hour span now.
ANY HELP IS APPRECIATED!!
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where collaborators receive an "updated by a collaborator and is out of date" error message when editing.
There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported!
I have the same problem. Any solution yet?
+1 to this issue
I am also having this issue.
A workaround I found was having the owner make a duplicate, and for some reason I could then edit in the duplicate course.
Same issue. Can't proceed with my work at all.
+1
Hi Everyone!
Sorry to hear you've been affected by this issue!
I can confirm we have this behavior logged as a bug in Rise 360. This bug causes:
- When editing a course as a collaborator, users receive an "updated by a collaborator and is out of date" error message.
I've included your voices in the bug report and will update this discussion as soon as a fix is in place. Thank you for your patience. Sorry if this has been slowing you down!
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where collaborators receive an "updated by a collaborator and is out of date" error message when editing.
There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported!I am receiving this error in a course:
Hi StuartRice,
Thanks for reaching out! Happy to help!
- What browser are you currently using? Do you experience this if you refresh your browser?
- Do you still experience this error message if you clear your cache and reload your browser?
- Are you experiencing the same error message if you work on your course in a different browser?
If you're still experiencing this error message, we'd be happy to continue the conversation in this discussion or privately in a support case.
A workaround I found was having the owner make a duplicate, and for some reason I could then edit in the duplicate course.