Error in the display of a course

Question

Hello, I encountered an issue with a course that doesn't allow me to view it correctly when uploading it to the LMS. The course's initial screen is visible, but when clicking "Start," it doesn't display the next slide; instead, it shows the information as if it were damaged. The course was created in Storyline 360 and exported in SCORM 1.2. Has anyone here experienced a similar issue? What could be the cause of this error?

josetansengco · Answer

Hello Business Support,
Happy to help!
We recommend testing how your course will behave in SCORM Cloud to see if the behavior you're experiencing is specific to your LMS.
If you are able to replicate the behavior in SCORM Cloud, please&nbsp;share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening. We'll delete it when we're done testing!

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Error in the display of a course

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