Forum Discussion
Error Loading Course on Apple Products - iPhone, iPad
I have 3 courses that have been live for a few months, and I've continued to have complaints that users are running into issues when trying to open a course created in RISE360 from our LMS site. I ha...
I am experiencing the same issue with my users on their IPADS and would appreciate Articulate sharing a solution with me when one is identified.
Hi pboras​,
Sorry to hear that your learners are also struggling with course playback on Apple hardware.
It would be helpful to gather full details on your LMS and device setup, so I've opened a support case on your behalf. Also, I've sent you an email with steps on how to share your affected course privately with our team.
You're in good hands troubleshooting with our support engineers, and we can continue the conversation through your case!