Forum Discussion
Error message when creating a review link.
- 2 months ago
Hi PatriciaCharles!
Sorry to hear you're having trouble publishing to Review 360!
Does this behavior occur with all .story files you attempt to publish, or just one in particular?
Since signing in and out of the Articulate 360 desktop app didn't work, please follow the steps outlined in this article. This process will remove all Articulate 360 files and registry keys, allowing us to start fresh. However, if the issue persists, please connect with our team through a support case.
They'd be happy to continue troubleshooting with you!
Having the same issue/error message
- StevenBenassi2 months agoStaff
Hi BeckyNield!
Sorry to hear you're also having issues publishing to Review 360!
As others have shared, signing out of the Articulate 360 desktop app completely, then signing back in, has helped to correct this behavior. If that doesn't do the trick, and you've confirmed you are working locally, please connect with our support engineers through a support case.
They'd be happy to assist further!