Forum Discussion
Error message while clicking on Player
I encounter an error message every time I click on the player and sometimes while reviewing audio recordings. I am using Storyline 3.
Hi, Monica.
I'm sorry to hear you are experiencing erratic behavior with the player and audio in Storyline 3. I have a few questions to narrow down the issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 3? Here are the instructions.
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.
