Forum Discussion

CarrieSpalding's avatar
CarrieSpalding
Community Member
11 years ago

Error: Specified argument was out of range of valid values

Trying to save my presentation last night and I received this error.   When I clicked OK, the Story View went blank - no slides were visible.  Nothing I did worked to save my presentation. ...
storyline 360
AlyssaGomez's avatar
AlyssaGomez
Staff
9 years ago

Thanks, Margie. Let's get your file in the hands of our Support Engineers so they can help you nail down why this happened. You can send it directly to them here. 

In the meantime,  you may find an older version of your project that contains the two recordings you lost in your temp files. Here's a quick Peek at how to find temp files:

Open this folder in Windows Explorer: Frippdata%\Articulate\Storyline

  1. Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
  2. Change the file extension of the copy on your desktop from *.tmp to *.story.
  3. Double-click the file to open it in Storyline.