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SteveJones's avatar
SteveJones
Community Member
6 years ago

Error uploading Rise course to SABA

Hi - I have a client that uses SABA cloud, and they can't upload one of my courses. They get an error stating "Invalid content. Invalid manifest XML. Forward slash, Ampersand, left angle bracket or ...
rise 360
SteveJones's avatar
SteveJones
Community Member
6 years ago

Heard back from my client. They found a file that had name starting with a symbol (-).   This is a file name assigned by Articulate Rise when I publish the course. The client changed the file name to remove the symbol and was able to upload it to their SABA LMS successfully. 

Is there a way to prevent Rise from assigning file names that start with a symbol?
Is there a way to find all the instances of a file name in all the output created when publishing in Rise?

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    6 years ago

    Thanks for the follow-up, Steve. We found an indication that some LMS servers won't accept that symbol as the first name of a file. I'm going to meet with our team to see how we can improve the file encoding during the publishing process to avoid this issue. I don't expect an immediate change, but we'll keep you posted.

    If you suspect this issue in other output, you can unzip and open the output folder, and look in the scormcontent > assets folder. I arrange the files in that folder by name so that any files that start with symbols will be listed first. The assets will also be listed in the lmsmanifest.xml.

    I'm sorry the file naming caused this issue for you!