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MaryVivit-ca553's avatar
MaryVivit-ca553
Community Member
8 years ago

Error when importing Quizmaker '13 .quiz file into Storyline 2

Good day! I have a good number of quizzes I need to update. These were originally created in Quizmaker '13 using Excel imports. I don't have Quizmaker '13: it was another employee's license and was passed to another party following her departure. I was hoping I could just import the .quiz files into Storyline 2 to make updates. 

Each time I attempt this, I get the following error message:

Any ideas on what (if anything) I should try next? I don't have the same version of Quizmaker, and I can't open the files from Quizmaker '09.

Thanks, in advance!

Mary

 

storyline 360
  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    8 years ago

    Hello Mary and welcome to E-Learning Heroes :)

    Quizmaker should not need to be installed to import to Storyline 2. Please be sure that you are following the instructions here.

    If you need me to take a look, I can try to import the .quiz file for you if you attach it here :)

  • MaryVivit-ca553's avatar
    MaryVivit-ca553
    Community Member
    8 years ago

    Thank you, Leslie. The instructions you linked are the same ones I've used. I followed them, and I still get the same error. Because the error refers to something about PowerPoint, I thought I might have to edit the Quizmaker file to remove the PowerPoint object.

    I have a small example file that I could share with you (no questions, but at least one slide); however, I don't feel comfortable posting it here. Can I get it to you privately?

    Mary

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    8 years ago

    Sure Mary - I have opened a support case (01057371) on your behalf to communicate directly and privately on this :) You should see an e-mail shortly with instruction.

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    8 years ago

    Thanks Mary - I received your file and I'm getting the same error as you are reporting here. The file does seem to work in QM13, so I've escalated your case to a support engineer and I will follow along as well.

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    8 years ago

    Hey Mary - I checked on your case this morning and it looks like Angelo has reached out to you with a resolution :) Sometimes we all need that second set of eyes to assist. You are welcome to keep working directly with him if you have further questions.

    • MaryVivit-ca553's avatar
      MaryVivit-ca553
      Community Member
      8 years ago

      At least let Storyline convert the file without the offending image. I appreciated the support group verifying the problem and converting the file for me, but I have over 70 files needing conversion. I'd much rather import a new graphic that recreate all files from scratch.

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    8 years ago

    Hello Javier and welcome to E-Learning Heroes :)

    Sorry to hear that you ran into an issue as well. I've opened a case (01071035) on your behalf as well along with an e-mail to send you file along for us to take a look as well.

    • JavierTapia's avatar
      JavierTapia
      Community Member
      8 years ago

      Thanks for checking my file. Please let me know if you have the chance to
      figure out the way to solve my problem.

  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    3 years ago

    Hi everyone! 

    I wanted to jump into this discussion to share that we aren't seeing this bug in Storyline 360 (Build 3.61.27106.0). If you're seeing this issue on your end, make sure you're using the latest version of Storyline 360.

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