Forum Discussion
OwensJessup
4 years agoCommunity Member
Errors – Unable to Acquire LMS API & Failed Course Launch
Good Morning!
I’m posting to see if we can gain some insight on a couple errors our learners are getting when accessing Articulate Storyline courses on their phones. Our courses are published as L...
MariaCS
4 years agoStaff
Hi, Owens.
Thank you for testing your project using a mobile browser, as Leslie suggested.
I'd like to rule out LMS issues by uploading the project to SCORM Cloud and testing it with iOS devices. Check out this step-by-step article!
If it works as expected in SCORM Cloud, I would advise you to reach out to Degreed for more information, as it can be an issue on their end.
If you need help testing, please reach out to our support engineers through a case.
Let me know if this works!