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Hi,

I wanted to check again if anyone else has experienced issues with retry quiz in Articulate quizmaker 13 and Cornerstone. We previously had an issue with retry quiz button a few months ago and logged a post but noone else seemed to have similar problems so thought it may have been a one off issue. Just recently loaded another course built in Articulate and same issue is occurring. The same issue does not occur with other programs like Captivate, custom built Scorm 1.2 courses or older versions of Articulate.

We have courses that are only considered complete when user passes the final quiz at the end. What is happening is that when a user fails the quiz then clicks retry quiz button, it is sending the score again. For example I scored 40% and passing score was 80% so clicked retry quiz which immediately sent back another score of 40% without me even redoing the quiz so in total its now showing score of 80. Cornerstone then marked me as complete as it has combined the two scores which meets the 80% passing requirement. This is incorrect as I only got 40% so should remain as incomplete.

All the settings within Articulate look fine and there's no settings I can find within the quiz which would send back a duplicate score. Have tried loading to Scorm Cloud and it looks fine so seems to be a specific issue with Cornerstone and Articulate Quizmaker 13. Have also logged a case with Cornerstone support but they were not sure why it is happening.

Any help or assistance would be greatly appreciated.

Thanks