Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
Hello,
I need your collective help with a mobile issue on an iPad using CSOD's mobile app.
I have published Presenter '13 courses that are SCORM 1.2 and set to use HTML5 and launched via the Articulate app. On my iPad, I access the course using the CSOD app which then hands-off the course to the Articulate app to launch. Prior to iOS 8, the hand-off from the CSOD app to the Articulate app worked flawlessly, however since iOS 8, the hand-off no longer occurs. The CSOD app prompts me to download the Articulate app from iTunes but the app is already installed. So I just get stuck in a loop. As a test, I re-published the same course but unchecked the "use Articulate app" box and the course launches on iPad, natively in the CSOD app! Great, right? But if I download the course to view offline, things blow-up again! Can you please share known issues with this scenario? Also, I cannot determine if the issue is with the way the course is published (via Articulate), or if it's a problem with the Cornerstone app or Articulate app. Please, any help is greatly appreciated! I opened a case with CSOD but they are slow to respond and I need answers!!
Thanks all for any assistance you can provide!
Steph