Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interac...
Hello!
I'm experiencing an issue similar to one that was posted in this thread a few days ago.
We have a course that I've set to complete at slide 159 out of 162 -- as the last 3 slides are recap. The problem we're experiencing is that the course is registering as complete on CSOD for some users, and not for others -- even though they say they have gotten through all the slides and clicked the embedded "Exit Course" button on the last slide. It is particularly odd, because I can have users in the same location/office experience two different outcomes -- one reporting as complete and one reporting as incomplete.
The course was built in Storyline 2, published using SCORM 1.2 and reporting to LMS set as Passed/Incomplete. The course contains narration and numerous branching scenarios.
Could this be a CSOD issue or an issue with how the course was published? Any help would be greatly appreciated! Thank you!
Kimberlee, are your users on Internet Explorer 9 by chance? I just found out that IE9 is (or was) notorious for not tracking Flash SCORM objects very well. Our users currently have a choice of IE9 or Chrome, and I'm wondering now if IE9 is at fault here.
This begs the question - would changing the Cornerstone's Compatibility Mode option to IE8 instead of IE9 fix this? (One of the solutions to the IE9 tracking problem is to turn on compatibility mode see https://www.articulate.com/support/presenter-09/lms-tracking-issues-with-internet-explorer-9 )
