Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interac...
Hi all,
This past week, we have noticed a recurring issue with courses that we built in Storyline 360 and are hosted on Cornerstone. We've had two users complain about seeing only a blank slide in the respective courses they were taking. The Articulate player and menu is there but the screen is just white. Note that this occurred in two different courses. Has anyone ever encountered this issue before?
Our course menu is set to restricted to allow our users to click Next only when the whole slide has been displayed. Now that nothing is coming up in those slides where they got stuck, they can't move on to the next one and are unable to complete the course.
I'm not sure whether this is an SL360 problem or a CSOD problem but I'm hoping to hear anyone's insights on this.
Thanks,
Nicole
I have experienced similar issues with Cornerstone and Captivate. It may be the Pop-Up blocker is on for the browser.
[Daves
Hi Dave,
Thank you for responding. The browser was able to open another window for the course but while the user was taking it, one of the slides just appeared as a blank stage. I have attached a screenshot for reference.
None of the elements appeared and now the user can't move past this slide.
Nicole
