Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
Hi all,
This past week, we have noticed a recurring issue with courses that we built in Storyline 360 and are hosted on Cornerstone. We've had two users complain about seeing only a blank slide in the respective courses they were taking. The Articulate player and menu is there but the screen is just white. Note that this occurred in two different courses. Has anyone ever encountered this issue before?
Our course menu is set to restricted to allow our users to click Next only when the whole slide has been displayed. Now that nothing is coming up in those slides where they got stuck, they can't move on to the next one and are unable to complete the course.
I'm not sure whether this is an SL360 problem or a CSOD problem but I'm hoping to hear anyone's insights on this.
Thanks,
Nicole
We have experienced a blue screen fill the work space, sadly we have not
solved the problem, except to give the learner a new registration.
It has not been replicated in scorm cloud, and the new registration allows
the same user, same computer, same browser to user the same course...