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Hi Nicole,
We have seen something similar on our end. The issue only occurred for one user and we were able to replicate when we proxied in. Our Band-Aid was to modify the offending slide using the "modify content" option by adding a keyboard shortcut to advance that particular slide (or show layer, or whatever was necessary) and/or send the learner the text of that slide to ensure they had seen the content. It wasn't perfect but it got the job done. As of today, it only happened to one user but at least she didn't have to redo the entire course. (wonky slide was in the review)
Hi Matthew,
Thanks for sharing your solution! It would be great if the user didn't have to repeat the whole course. Is the "modify content" option a feature in Cornerstone?
- MatthewSteffeck6 years agoCommunity Member
Yes. In the catalog, click on the title of your course LO which takes you to the course console. Halfway down the page it the dropdown for "modify content." See attached.
Note: Modify content can be temperamental. Small changes only, and the folder structure has to remain the same, which seems to include titles of zips, etc. If you do this wrong or make massive changes, the system will give you "Critical Error" and you won't be able to change anything. If you do it right, the system will give you "minor errors" that you can accept in the publishing process.
There is risk in doing this, so I recommend doing it in off hours and running a test on the course just to make sure it functions as expected. Mine typically have not had issues, but you need to be patient as changes to the content can take awhile to permeate Cornerstone's servers. I recommend adding some indicator on the first slide of the course (e.g. v5.1) so you know when the modification has "made it" into the system.