Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
Hello fellow Cornerstone people. I have a long term client that uses Cornerstone on Demand. We have recently (this week) started having odd issues occurring with our published Storyline360 files in CSOD. The one I most recently was troubleshooting is as follows:
I have a simulation course wherein the user presses keyboard keys to move the simulation forward ( as the would in the actual software program). Before loading to the LMS this course was very thoroughly tested on Review 360 and SCORM Cloud. We had no issues. I loaded the course to our pilot CSOD system two weeks ago and successfully tested start to finish. Last week, one of our field testers ran into an issue with the course getting stuck on a slide.
I retested the course in the LMS and encountered the same issue. I could not replicate the issue on Review 360 or SCORM Cloud.
The issue was as follows: On the base layer of the slide the user presses the Enter key to move to layer 1. On layer 3 of the same slide the user presses the Enter key to move to layer 4. As I said, I had no issues with this functioning for the month of testing I put it through before loading to the LMS. I was able to correct the issue by changing the settings of each layer to "Do not allow user to click on base layer."
After I reloaded and tested again, I encountered this problem again on 3 different slides. Again, no issues on Review 360 or SCORM Cloud.
I fixed the issues, loaded to our CSOD pilot system, and tested start to finish 3 times. Today, 2 days later, I received another email stating a new tester was having issues with completely different slides, and can't complete the course.
Any idea what is up with Cornerstone? Any one else having weird new issues this week?
Thanks for sticking with my longwinded story.