Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.
On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.
It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.
So some of the nuggets of wisdom that I've found are :
- Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
- If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
- When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
- You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
- Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
- Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.
I'll post more as I think or find them, but feel free to add to this list!
- SteveFlowersCommunity Member
Sounds like a permissions error. First thing I'd try is a logout / login. Sometimes permissions can go sideways without explanation. If the problem persists, could be one of these problems:
- If using the old content loader, a license needs to be assigned to you in order to upload content. I didn't think you should be able to even see the content upload form if you didn't have a content license assigned but CSOD permissions get wacky.
- If using the new content loader, your security role might need an update to enable you to upload content without error.
- Will_FindlayCommunity Member
Based on the recent comments on the post below it sounds like it is a glitch happening right now, especially in pilot sites:
- JeromeBautista-Community Member
Thanks Steve and Will. It seems that there is an issue with pilot. We just had a copy down two days ago, so this might be a reason. We are using the newer content loader and my permissions should be everything.
Anyways, many have created a GPS ticket, which I will bring up to our implementation specialist. The strange thing is that it was working fine yesterday for one of my courses, but today it decided that same course is unacceptable. *mini headache alert*
- DavidEllenwoodCommunity Member
Hi, everyone. We are trying to launch a course with a client who uses COD. We have carefully read this thread, so when we started testing we used all the proper settings EXCEPT we decided to try publishing as HTML5 only with the new modern player (other folks said this works). Yesterday morning the course worked fine. So, we finished building out the content and added a bit of Javascript on the first screen to sort learners based on the browser they were using. We already had some javascript in the course we tested yesterday morning, so we did not think this would be an issue. We published the course this morning with the EXACT same settings as yesterday, and the course will not play. The first screen is blank. Naturally, the course loads and plays perfectly on SCORM Cloud. I know this is not a lot to go on, but does anyone have any ideas? Also, is there a way (as a vendor serving a COD subscriber) I can test my courses before sending them to my client? This is driving my client's COD admin nuts . . .
Thank you!
- BernardoSueroCommunity Member
David - Today (10/2/2018) Cornerstone is having issues with launching online courses uploaded to their LMS. We experienced the same thing will ALL courses except for Skillsoft courses which are hosted by Skillsoft. We have a case opened with Cornerstone.
- DavidEllenwoodCommunity Member
That is wonderful and terrible all at the same time . . . It's great to know that it might not be our course. It's terrible because we need to get this course launched!
Thank you so much for letting me know!!!
I need a strong beverage . . .
- mkudrnaCommunity Member
Hello David,
Just an idea. Would your clients be willing to give you limited access to their Stage environment publish and test courses? I always use this environment before I post courses.
- DavidEllenwoodCommunity Member
Julie,
This is a great suggestion. I'll find out if this is possible. Thank you!
- SteveFlowersCommunity Member
Hi Chris -
CSOD's published support is 2004 v3:
https://help.csod.com/help/csod_0/Content/General_Minimum_Requirements.htm
You probably won't run into problems unless you're building custom sequenced packages. OTOH, you won't get benefit from v4 over v3.
- WillFindlayCommunity Member
Thanks Steve! Just for some additional confirmation, in 2017 a Cornerstone
CSM said 4th edition was not supported here:If you want, you can upvote a request for 4th edition support posted in
June 2018 here:
- Will_FindlayCommunity Member
Does Storyline even have any features that require 4th edition?
- SteveFlowersCommunity Member
No. SL doesn't handle sequencing.
- LeslyBecerraCommunity Member
My colleague created a module using Storyline 360. The ICU button on slide 1.12 --- when the user clicks it, you just get three flashing dots on the screen and it never takes the user to the next slide. Thoughts on why this is happening and how to fix it? (File uploaded)
- JoyEliot-6357f1Community Member
What export settings did your colleague use to create the SCORM file?
- LeslyBecerraCommunity Member
This happens in preview mode as well so not sure its an export setting issue. But published as SCORM 2004, 3rd Edition. HTML5 Only. Modern Player. Reporting to LMS as "Completed/Incomplete". Tracking by number of slides viewed (30 of 67).
- Will_FindlayCommunity Member
When I navigate in Preview mode it works. and I can preview slide 3.1. Go figure.
Hi Lesly,
I cannot preview Slide 3.1 at all, so that seems to be the culprit.
I'd recommend re-building that slide and see if that remedies the issue.
- LeslyBecerraCommunity Member
Thank you!