Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.
On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.
It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.
So some of the nuggets of wisdom that I've found are :
- Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
- If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
- When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
- You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
- Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
- Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.
I'll post more as I think or find them, but feel free to add to this list!
912 Replies
- JamesBonney-6ecCommunity Member
Hi All,
Do we have a document or URL anywhere which shows us which data/variables which can be pulled from Cornerstone?
We're building a leaderboard into a course and want to pull the following from Cornerstone:
First and Last name fields
Location field
Positionif anyone can shed any light on this, that would be great.
Thanks
James- PhilMayorSuper Hero
I don't think the scorm API will let you pull that information it is sandboxed in a way to only include the user info.
- JamieWenzel-819Community Member
I have read through most of the Cornerstone threads here, and I am wondering if anyone ever was able to get Cornerstone to report more then 1 attempt on a SCORM quiz. The courses work fine in other LMS's and SCORM Cloud, and it seems to be a Cornerstone only problem. The standard reporting seems to be broken in Cornerstone. Cornerstone has no answer and says it is a Storyline problem. In my testing, standard reports only capture the first attempt score. In later attempts, the report will update the pass/fail, but the score and attempt date remain the same. If I reversion a training, it will add another line item to the report and do the same thing. I can never get it to adjust number of attempts, and the score is always locked into whatever their first attempt was. If I use reporting 2.0 and the field "SCORM 2004 Quiz Data - Quiz Score", I can get the most recent attempt score, but I still can't get all attempts and scores, and I can't get it to say the user had more then one attempt. Since the 2.0 report is capturing the last attempt the user does, I know the SCORM file is pushing the data to Cornerstone correctly. I just think Cornerstone reporting is incorrect. Anybody experience this problem and find a solution?
- JillSpealman-97Community Member
Hi Jamie,
Regarding your statement:
"If I use reporting 2.0 and the field "SCORM 2004 Quiz Data - Quiz Score", I can get the most recent attempt score..."
Is this a setting in Cornerstone? I can't get my retries to post the latest score in Cornerstone (they're fine in SCORM Cloud), but I'm at the mercy of my admins. If this is something they need to set in CSOD, I'd like to know. At this point I don't care about their scores or #tries...I just want people who pass on the second or third attempt to get a pass. Thanks!
- JamieWenzel-819Community Member
Unfortunately, there are no settings in Cornerstone having to do with # of retries for elearning. Other LMS's have that setting, but Cornerstone does not. The number of retries would have to be set in the eLearning itself, and as long as they pass it, then it should post to Cornerstone. However, the reporting problem still exists and you will only see the pass/fail on the last attempt. Therefore, if they pass it, and go in and take it again to practice, but fail; the overall status will show as failed. For most people that is okay, but for me I want to see all attempts, scores, and status; not just their last.
- ChrisUndery-aeaCommunity Member
I spent quite a lot of time trying to get 'trustable' question level data reported in CSOD. Unless I limited the quiz in Storyline to one attempt I could never be sure the results being displayed in CSOD were correct. We still really want to be able to get question data out but are currently not using as the data is not accurate. I would love it if someone worked out how to do it. I know this isn't an overly helpful response but its kind of reassuring that I'm not alone and not just going mad. :)
- VictoriaSublettCommunity Member
My client is using Cornerstone and I am creating eLearning in Storyline v 3.0. Everything was fine until a couple of weeks ago and now audio files aren't starting, graphics are greyed out and all sorts of malarkey.
I tried saving in both SCORM 2004 and 1.2, but the LMS is having the same problem. She experiences NO problems when running the course locally on her computer.
Any suggestions or insight on what might be going on? Did Cornerstone have a recent update? Also, what of this compatibility button. Click or not?
Thanks heroes!
- SteveHGCommunity Member
We're having an issue launching an HTML5 course in IE11 from CSOD. When one of our users launches the course (with CSOD compatibility mode set to 'None') they see a blank pop-up. Nothing there but a grey screen. However, if we change the compatibility mode to "IE10" then the course launches fine HOWEVER the course then loses focus at the end of each slide (basically, it hides behind other open windows when the timeline reaches the end of a slide).
We've tried playing with publishing settings, played a bunch with the compatibility mode. Nothing seems to address this. Everything works fine in Chrome and if we run from another LMS (like SCORMCloud).
Any ideas or insights would be greatly appreciated. Thanks
- DeborahSchultz1Community Member
We are having the same problem. HTML5 is the required playback. No flash fallback. We can't change the compatibility mode due to networking constraints. I'm surprised that the only options offered on this thread after all these years is to use flash or to change compatibility mode. There are a lot of corporate clients that do not allow flash anymore on CSOD and that want to continue using Storyline.
- StphanieRAIGE-VCommunity Member
Hello!
We are French users of Storyline 360 and we create modules for a customer who has a Cornerstone LMS. We would like to share with the community a solution that we have found to solve this issue: extra section on the left with text links, generated when we publish SCORM 2004 export on Cornerstone LMS.
Here's what we do:
- Open the imanifest.xml in a text tool (we recommend Dreamweaver or Notepad ++)
- Identify the tag "title" using the search function "Ctrl+F" (most often the tags are lines 10 and 12)
- Replace the title of the module with a space " "
- Identify the tag "<imsss:controlMode>" using the search function "Ctrl+F" (most often the tag is line 21)
- Change Choice = "true" in Choice = "false"
- Save and then zipper the export
We attach the final version of the file "imanifest.xml".
We have used this method many times, and for now it seems to work!
We hope it will help you!Stéphanie
- NicoleCarroll-1Community Member
- MelanieSobie-14Community Member
Hi Nicole,
There is a back end setting in Cornerstone that causes that information to appear on the left side of the screen. You can submit a GPS ticket to Cornerstone and request this be turned off completely.
hope this information is helpful.
- GemmaWellsCommunity Member
Aplogies if this has been asked before but I need some help! We have been given a Zipped SCORM 1.2 file from Storyline 360 that we need to upload on Cornerstone. The way it has been built is a series of scenarios, the learner is posed a question at the end of the scenario, if they get it wrong they are given another question to answer, if they get that one wrong they get a third on. If they fail all 3 questions they fail the scnario. The learner has to pass all the scenarios in order to complete the module. They are offered a reset option at the end of the module - this is then done via the LMS (they use Unicorn) this then resets the questions for the user to then try again to pass the scenario they failed. As far as I know this isnt an option in Cornerstone - Unless anyone can tell me different. Doesn anyone know if a way round this for Cornerstone?
- JamesBonney-6ecCommunity Member
Hi Gemma, as far as I'm aware, Cornerstone doesn't record a 'failed' status.
The user would just need to request the course again, or load it up again and try to complete it. Once passed, the learning record status will change to completed/passed.
If you had the 360 files, I would just reset the course in the module itself.
Thanks
James
Hi Deborah!
Have you had a chance to test your output in another environment, like SCORM Cloud? While we want your courses to work well in CSOD as well, SCORM Cloud is an industry standard. Testing your content there will help to narrow down the cause of the issue.
- SteveFlowersCommunity Member
Hi Deborah. You shouldn't need to adjust anything in the browser or downgrade the compatibility from Cornerstone. This seems like a bad idea since the browser support for IE8-10 are terrible for HTML5 outputs.
Setting the course launch settings Compatibility mode to none should be all that's needed to tell the browser to run the HTML5 output at default IE11 settings. Couple of questions:
What browsers and browser versions are displaying the issue?If you're seeing this in IE11, check these two settings:
- Gear Icon > Compatibility View Settings. Is your learning portal listed under compatibility view?
- With a course launched, hit F12. This will open the Developer Tools. Click the Emulation tab and look at the Document mode setting. Does it display 11 (Default) or something else? The User agent string should also display Internet Explorer 11 (Default). This is the normal behavior and the way it works for us from Cornerstone.
I don't believe this is a Storyline problem. It likely has something to do with the course settings or browser settings for your organization. If the same course works in SCORM Cloud, this confirms the issue isn't the content.
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