Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interac...
Hi Deborah. You shouldn't need to adjust anything in the browser or downgrade the compatibility from Cornerstone. This seems like a bad idea since the browser support for IE8-10 are terrible for HTML5 outputs.
Setting the course launch settings Compatibility mode to none should be all that's needed to tell the browser to run the HTML5 output at default IE11 settings. Couple of questions:
What browsers and browser versions are displaying the issue?
If you're seeing this in IE11, check these two settings:
- Gear Icon > Compatibility View Settings. Is your learning portal listed under compatibility view?
- With a course launched, hit F12. This will open the Developer Tools. Click the Emulation tab and look at the Document mode setting. Does it display 11 (Default) or something else? The User agent string should also display Internet Explorer 11 (Default). This is the normal behavior and the way it works for us from Cornerstone.
I don't believe this is a Storyline problem. It likely has something to do with the course settings or browser settings for your organization. If the same course works in SCORM Cloud, this confirms the issue isn't the content.
