Forum Discussion
Export to XLIFF 2.0 File in Rise
So I've followed the steps to convert the file and upload to DeepL and got a translated file but I must be missing a step to get it back into Rise as it just sits there processing and never actually completes.
- AngeloCruz2 years agoStaff
Hello Nathan! I understand your translated file is not uploading to your Rise course.
Are you importing it back to the same course it was exported from? I'm not familiar with the DeepL translating software, but did it translate any of the HTML tags from your exported XLIFF file?
If you still need help with importing your translation into Rise, I would suggest sharing your XLIFF files with our support engineers by opening a case here. They will be able to take a closer look and find out the possible cause of why it's getting stuck.
- DavidArndt-507a2 years agoCommunity Member
Sorry for getting your hopes up, apparently the Rise XLIFF structure is simply too warped to convert back to.