Forum Discussion
External Links During Trial Period
Hello,
When I created my course, I tested my external link and it worked. However, when my colleagues accessed the link, a message appears that external links are disabled during the trial period.
Is there any other way for me to include a link to a website. This is really unfortunate that you don't find out this problem until after your course is published.
Thanks,
Traci
To discourage spam and phishing attempts, we've disabled file attachments (including attachment blocks) and external links (i.e. those not to articulate.com or rise.com addresses) when you share a course as a Web link during a Rise 360 trial.
Links and attachments still function as expected when previewing the course, viewing the course in Review 360, and when exporting to PDF, the web, or for LMS. External links and attachments will work as expected for Web link shares once your trial becomes a subscription.
So i understand if on trial and you export the links available but if you share via a web link they dont work ?
Hi Hayley,
Yes, that is correct! File attachments and external links will work as designed if you publish your course first before accessing it. Conversely, accessing a course using the share link while on trial mode will prevent file attachments and external links from working as designed.
